Mediation is an art or tact which is used to tackle problems by communicating among both parties by mutual interaction.

1.       Mediation is an art or tact which is used to tackle problems by communicating among both parties by mutual interaction.  Many mediation skills are taught from formal institutions but these skills may be learned through many informal ways like face to face interaction on daily basis. The mediator must be alert on all levels of procedure because carelessness cannot help to reach an agreement. He must concentrate on the information being provided by people during introductory meeting from both parties. If mediators are alert they can easily judge the nature of issue by planning and strategy.